Can I get a refund? Patrons should allow approximately 20 working days for the refund to appear in their account. Please provide us with your bank accounts details
If you are unable to attend your event you may wish to check out Ticketek Marketplace to list your tickets for resale. There is no grey area," a spokesperson for Ticketek said. If your credit or debit card has been permanently closed/cancelled or the card has expired, please supply us with updated bank details If you do not provide correct details, we will be unable to refund your tickets.Patrons who purchased tickets in an Agency using cash or EFTPOS and paid via gift voucher, will receive a full refund to a bank account. Covid-19 (Coronavirus) Information about COVID-19 (Coronavirus) Caring for the safety and well-being of our fans has been and always will be Ticketmaster’s most … You can check out which events have been cancelled or rescheduled on our information portal. Submission does not infer approval and we are unable to guarantee your request will be successful.We will get back to you as quickly as possible, if you don't hear back from us prior to your event you may wish to make other arrangements. "The refund policy is the same whether we have coronavirus or not: people will get a refund in the event a show is cancelled," a spokesperson for the Melbo… I decided not to attend the event and I have event ticket insurance. We sincerely appreciate your patience. In the wake of the Federal Government’s Directive that organised non-essential gatherings of more than 100 people should be suspended from Monday March 16, our first priority is to make sure you are properly notified and informed when an event is postponed or cancelled. Can I make a claim through my ticket insurance? We sincerely appreciate your patience. Insurance might not pay off.
If you are unable to attend your event you may wish to check out Ticketek Marketplace to list your tickets for resale. If we don't have an up to date email address for you, don't worry! Our primary concern is the safety and health of our fans, artists and people. Refunds are available if your event is canceled. Refunds are only available when an event has been cancelled or rescheduled, or where required by Australian Consumer Law.You can view our Terms and Conditions here.. If your credit or debit card has been permanently closed/cancelled or the card has expired, please supply us with updated bank details here in order to process your refund. I’m worried about Coronavirus COVID-19. If your event is going ahead as planned then you’re all set, your tickets remain valid. Refund and exchange requests are unlikely to be considered post event.If you have taken out Ticket Insurance please read details If you've had to cancel future plans or stop doing the things you regularly do, you might be wondering whether you're entitled to a refund … I’m worried about Coronavirus COVID-19. Can I get a refund? Patrons should allow approximately 20 working days for the refund to appear in their account. Covid-19 FAQs: I’m worried about Coronavirus COVID-19. You do not need to contact us.
Can I make a claim through my ticket insurance? Speaking in general terms as the crisis continued to unfold, NSW Fair Trading commissioner Rose Webb told the ABC, "if an event organiser has decided to cancel, whatever the circumstance is, you still haven't got what you paid for – so you're still entitled to a refund". Even if you don't receive this information, you will still receive a refund.Tickets purchased by credit or debit card will be refunded in full including ticket insurance premium and refundable ticket purchase, if relevant, and patrons do not need to take any action. You can check out which events have been cancelled or rescheduled on our information portal. I’m worried about Coronavirus COVID-19. * *Exceptions include MLB and US Open.
Can I get a refund? If your event is going ahead as planned then you’re all set, your tickets remain valid. Not all tickets are applicable to sell on Ticketek Marketplace.After considering the above, if you would still like to submit a request for a refund or exchange please submit a request Generally, incorrect purchases or a change in your ability to attend the event will not be approved.You must provide the following details for your request to be reviewed:Your request will not be considered without the above. For the latest information and answers to the most common FAQ’s concerning COVID-19 impacted events, visit our TM Blog. COVID-19 has dramatically changed our world: from our workplaces to our social lives, it feels like almost everything has been affected.
"If any event is cancelled due to the coronavirus, Ticketek will refund customers. If your event has been cancelled, we will always email you with all the information you need.