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Toronto police 911 dispatch issues resolved after ‘technical difficulties’ “So instead of switching everything to a backup we decided, ok we’ll keep 911 going and all the non-emergency [calls] we’re just going to have that going over to the divisions,” he said, adding that Toronto Fire and paramedics were assisting with calls.“We all work together so no one would ever noticed a difference … [but] they would have noticed a longer wait time with 911.”

For non-emerg, call your local division. government faces backlash over Dr. Bonnie Henry back to school adPolice seek hit-and-run driver in fatal Ladysmith crashCoronavirus: How safe is air travel during the pandemic?Coronavirus: Ontario government announces rent freezeSaskatchewan summer camps say they need help before next year WATCH ABOVE: Toronto Police Deputy Chief Shawna Coxon talks about when to call 911. You have to be able to remember information,” she said, adding there can be more than 100 calls per shift.“We’re typing and talking at the same time … I need to be typing what you’re telling me into the call so that the officers have that information as they’re responding because in an active event, a dynamic event where you’re watching somebody shoot somebody else and you’re yelling at me the description, I need to record that so that the dispatcher can broadcast it for the officers who are responding.”Trainees spend the first three weeks at the Toronto police college before going to the main communications centre to sit in and experience the live environment. He spent over an hour on the phone with a man in crisis. Sometimes, it seems like they’re all talking to you at once,” she said.Every time someone in Toronto calls 911, it’s routed through the Toronto police communications centre. That’s how it always is, that people who do the job know where the pain points and how best to fix them … It’s a work in progress for sure.”In looking at the source of the wait time issues inside the 911 centre, Coxon said a major cause of delays involves non-emergency calls coming into police.“It is a constant challenge. They’re calling us for help.”They both said there are some misconceptions when it comes to their roles.

It was exhausting.”Rob was recognized for his work in 2017. © 2018 Global News, a division of Corus Entertainment Inc. At 5:22 p.m., there were 31 calls to 911, with a wait time of one minute and nine seconds. ‘What do you need? We would like to show you a description here but the site won’t allow us. Toronto Fire Services Automated Dispatch - South Zone Monitoring the Toronto Fire Services South Zone tactical channels (including Downtown), as well as the automated dispatch talk group. Listen to Toronto Police live and more than 50000 online radio stations for free on mytuner-radio.com. For more details, please visit the About section of the website.

Victor Kwong said police do not know why the problem arose, but said it was due to infrastructure issues with Bell and other third party companies.Emergency calls were still being answered through 911 as usual, but police warned there could be longer wait times.Kwong said the dispatch system has “multiple redundancies” to prepare for everything from minor issues to “catastrophic failure” and said half of the system had gone down Friday.Police said on Twitter the issue was resolved just after 4 p.m. Friday.IMPORTANT We're having tech difficulties. If you have information about any of the calls for service on this website, please call 416-808-2222 or 9-1-1 if there is an immediate threat to life or property.Click on the column headers to sort the information in the table.To display an event in the table and center it in the map view, click on the event in the attribute table list.

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